Terms & Conditions

About these terms

These Terms and Conditions apply when you use the Batafi website or request services from us.

By using our services, you agree to the terms that apply to the service you have requested.

Our services

Batafi provides online accounting, bookkeeping and related business support services.

The exact services we provide will depend on the package, quote or engagement agreed with you.

Where we provide professional services, we will perform those services with reasonable care and skill.

Information you provide

You are responsible for providing complete, accurate and up-to-date information and documents when requested.

Delays or errors caused by missing, incorrect or late information may affect our ability to complete services or meet deadlines.

Fees and payments

Our fees will be explained before services are agreed. Fees may be charged monthly or as otherwise stated in your quote or service agreement.

Payments must be made in accordance with the payment terms agreed with you.

We may pause services where an amount remains unpaid, subject to any applicable agreement and legal requirements.

Cancellations

You may contact us if you wish to cancel or change a service. Any cancellation terms will depend on the service or agreement you have with Batafi.

Any statutory cancellation or consumer rights that apply to you are not affected by these Terms and Conditions.

Deadlines and client responsibilities

We will take reasonable care when providing our services. However, you are responsible for supplying requested information and documents within sufficient time.

We cannot be responsible for delays caused by information being provided late, being incomplete or being inaccurate.

Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Where permitted by law, Batafi will not be responsible for losses caused by circumstances outside our reasonable control or by inaccurate or incomplete information supplied to us.

Your statutory rights are not affected.

Website information

Information on the Batafi website is provided for general information purposes.

Website content should not be treated as personalised accounting, tax or financial advice unless we have specifically agreed to provide professional advice to you.

Privacy

We handle personal information in accordance with our Privacy Policy.

Please review our Privacy Policy for more information about how we collect and use personal data.

Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page.

Changes will not remove rights you have under applicable law.

Governing law

These Terms and Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory rights or protections that apply to you.

Contact us

If you have questions about these Terms and Conditions, please contact Batafi.